Candle Care Advice
To preserve the elegance and longevity of your soy wax candles, we invite you to follow these refined care rituals:
delicately trim the wick, store with intention, and burn with grace. These practices ensure an even, enduring flame and a fragrance that lingers beautifully
Safety with Sophistication
For your wellbeing and peace of mind, ensure candles are kept beyond the reach of children and pets. Never leave a flame
unattended, and always extinguish with care and elegance. Candles are crafted for illumination and fragrance only — they are not intended for consumption.
Preserve with Elegance
Safeguard your soy candles in a cool, dry environment, away from direct sunlight and heat, to maintain their pristine beauty and prevent any softening or discoloration. For optimal care, store them within a closed cabinet or drawer, ensuring each candle remains perfectly poised for its next indulgent burn. Avoid direct sunlight as this can soften the wax, make it sweat and cause shrinkage from the vessel.
Refined Wick Ritual
Before each burn, ensure the wick is delicately trimmed to approximately ¼ inch (5 mm). This essential preparation promotes an even, luminous flame while preventing excess flicker, or uneven burning. For the most polished finish, employ a dedicated wick trimmer, allowing your candle to perform with poise and elegance.
Establish a Memory Pool
On the inaugural burn, allow your candle to glow for 2–3 hours, or until the molten wax gracefully reaches the vessel’s edge. This refined ritual ensures an even, flawless melt and prevents tunnelling, preserving the candle’s beauty and extending its life. Do not burn for longer than 4 hours.
Place with Poise
Ensure your candle rests upon a refined, heat‑resistant surface, thoughtfully distanced from delicate surroundings such as drapery or shelving. For an added touch of sophistication, consider a decorative coaster or tray, preserving both the beauty of your interiors and the integrity of the burn.
Extinguish with Elegance
Rather than blowing out the flame, conclude your candle’s glow with refinement — employ a graceful snuffer or gently dip the wick into its molten pool. This sophisticated ritual prevents smoke, preserves the purity of the air, and ensures the wick remains perfectly poised for its next luminous burn.
Conclude with Grace
When your candle has completed its final burn, honour the vessel with care. Gently remove any remaining wax, either with a delicate spoon or by softly warming the jar with hot water.
FAQs
Why do i have a small melt pool?
A candle’s melt pool is the quiet heart of its burn—the shimmering circle of liquefied wax that forms around the wick as the flame settles in. This pool is where fragrance is released, where the candle breathes. A generous, even melt pool ensures a clean, confident burn and allows the scent to unfurl fully into the room. On your very first burn, allow the wax time to melt all the way to the vessel’s edge. This simple act sets the memory of the candle
Why is my candle tunnelling?
Tunnelling occurs when a candle burns straight down through its centre, leaving a ring of untouched wax around the edges. If a full melt pool hasn’t formed within the first two hours, the flame hasn’t had the chance to open the candle properly, and the wax begins to hollow rather than melt evenly. To avoid this ensure your candle burns to the edge on its first burn.
Why do i have a thin rim of wax on the side of the glass that doesn't burn?
Hang up refers to the delicate veil of unmelted wax that sometimes clings to the inner wall of a container candle as it burns. It’s a natural part of the burn journey, especially in cooler rooms, and often resolves as the candle settles into its rhythm.
To help minimise hang up, keep your space comfortably warm while burning—an ambient temperature of 18°C to 25°C encourages the wax to soften evenly. As you continue to enjoy your candle over several burn sessions, you’ll usually find that any remaining hang up gently melts away, leaving a smooth, even finish.
My flame looks too high is it ok?
A tall, restless flame—often described as jumping—is a sign that the candle is burning too hot and has been left a little too long, it draws more wax into the flame than it can gracefully manage. The result is excess heat, which can warm the vessel beyond safe levels, create soot along the rim and allow the flame to rise higher than intended. The flame should remain between ½ and 1 inch—steady, poised, and quietly luminous. To keep your candle performing beautifully, simply trim the wick to ¼ inch before each burn. This small ritual encourages a clean, elegant flame and a safer, more refined burn.
My wick looks like a mushroom, why?
Clubbing, sometimes called mushrooming in its more dramatic forms, occurs when the flame receives more fuel than it can cleanly burn. When wax and fragrance aren’t fully combusted, a small carbon cap can form at the tip of the wick. It’s a natural part of candle burning, and light clubbing is perfectly normal—not something to worry about. If you notice a little build‑up, simply extinguish your candle, allow the wick to cool, and trim it before lighting again. This gentle ritual keeps the flame steady, the burn clean, and the experience beautifully refined.